Reuters published an article that leads with a wildly misleading headline and is riddled with incomplete and demonstrably incorrect information. This latest piece vaguely and nonsensically suggests there are thousands upon thousands of disgruntled Tesla customers. It’s nonsensical because it’s nonfactual—the reality is Tesla’s customer retention is among the best and highest in the industry.
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Over the last 20 years, the cost and complexity of electronics across the automotive industry has doubled.* Today a single vehicle typically requires over 200 connections—and the number of electrical connectors and types across new vehicles is only increasing.